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Social media marketing that brings in customers, not just likes.

Social media marketing for small and growing businesses. I plan what to post and where, run paid campaigns on Facebook, Instagram and LinkedIn, and track the results back to enquiries and sales, so you can see what social is actually worth to you.

What's included
Social media auditStrategy and platformsContent calendarContent and captionsCommunity managementPaid social campaignsTracking set-upMonthly reporting
Best for

Small businesses posting without a plan, and anyone spending on social ads without knowing what they return.

The basics

What is social media marketing?

Social media marketing is using platforms such as Facebook, Instagram, LinkedIn and TikTok to reach, engage and win customers. It combines organic social, meaning the posts, videos and conversations on your own profiles, with paid social, meaning ads targeted at the people most likely to buy.

Most small businesses don't have a social media problem so much as a planning problem. Posts go out when someone remembers, on every platform at once, with no clear idea of who they're for. A short plan, a realistic posting rhythm and one or two platforms done well beat daily posting everywhere.

Organic and paid social do different jobs. Organic posts build trust with people who already follow you and show new visitors you're active and real. Paid campaigns reach people who don't know you yet, and can bring visitors back to your site to finish what they started. Most businesses need a bit of both.

None of it means much without tracking. I set up the Meta Pixel and, where it makes sense, Meta's Conversions API, alongside tagged links and GA4, so enquiries and sales can be traced back to the posts and ads that produced them.

Social media marketing

What my social media marketing includes

01

Social media audit

Your profiles, content, audience and any past ads reviewed, with a clear view of what's working and what to stop.

02

Strategy and platforms

The platforms your customers actually use, the goals for each, and a realistic plan for how often to post.

03

Content calendar

Posts planned weeks ahead around your offers, seasons and news, so your feeds stay active without last-minute scrambles.

04

Content and captions

Posts, short videos, graphics and captions written for each platform, in your brand's voice rather than a generic template.

05

Community management

Comments and messages answered promptly, so questions turn into conversations and conversations turn into customers.

06

Paid social campaigns

Facebook, Instagram and LinkedIn ads with clear goals, tested creative and audiences built from your own customers.

07

Tracking set-up

Meta Pixel, Conversions API, LinkedIn Insight Tag, tagged links and GA4, checked before any money is spent.

08

Monthly reporting

Reach, engagement, clicks and, most importantly, enquiries and sales, with what I'm changing next and why.

Want social, search and tracking planned together? See my digital marketing services. Need longer content to share? See content marketing.

Is this for you?

Who it's for

A good fit if

  • You post on social media but have no real plan
  • You've tried boosting posts and seen little return
  • You want ads that bring in leads, not just likes
  • You don't have time to post and reply consistently
  • You want to know which platform is worth your effort

Signs you need it

  • Profiles that haven't been updated in months
  • Lots of likes but hardly any enquiries
  • Ad spend with no tracking behind it
  • The same post copied to every platform
  • Messages and comments left unanswered for days
Organic vs paid

Organic social vs paid social

Organic and paid social aren't competitors. They do different jobs, and most businesses get the best results from a mix of the two.

CompareOrganic socialPaid social
Who sees itMostly people who already follow youAnyone in the audience you choose
CostTime and contentAd spend, plus time and content
SpeedBuilds graduallyReach from the day ads go live
Best forTrust, community and customer serviceLaunches, offers, leads and retargeting
Measured byEngagement, reach and clicksCost per enquiry or sale

Not sure where to start? A short audit of your profiles and any past ads usually makes the answer clear.

Process

How my social media marketing works

Listen

We talk about your customers, your goals, your budget and how much time your team can give to social.

Audit and plan

I review your profiles and past ads, choose the platforms worth your effort and agree a content and ads plan.

Do the work

Content planned and published, campaigns launched, and comments and messages handled as agreed.

Report and improve

Monthly reporting tied to enquiries and sales, with the plan adjusted around what's working.

Working together

What to expect

What you get

  • A social media audit and plan
  • A content calendar agreed in advance
  • Paid campaigns with tracking that works
  • A monthly report in plain English
  • Direct contact with me by email or WhatsApp

How I measure success

  • Enquiries and sales from social, tracked in GA4
  • Cost per enquiry or sale from paid campaigns
  • Clicks through to your website
  • Engagement and reach on the content that matters

What I need from you

  • Admin access to your social profiles and ad accounts
  • Your brand guidelines, logo and photos
  • Offers, news and dates worth posting about
  • A monthly ad budget, if you're running ads
  • Someone who can approve posts quickly
FAQs

Questions about social media marketing

Can't see your question? Send me a message and I'll answer it.

Is social media marketing worth it for a small business?

Usually, yes, if it's focused. One or two platforms, a realistic posting rhythm and ads aimed at a clear goal can bring in steady enquiries. Posting everywhere with no plan rarely does.

What is the difference between social media marketing and social media management?

Social media management is the day-to-day work: planning, posting and replying. Social media marketing is the wider job, including strategy, paid campaigns and tracking results back to sales. I can do either, but management works best inside a clear plan.

How often should I post?

Often enough to stay visible and no more than you can keep up with good content. For many small businesses that's a few times a week on their main platform. Consistency matters more than volume.

Is boosting a post the same as running ads?

Not quite. Boosting is a quick way to push one post to more people. A proper campaign in Ads Manager gives you more control over the goal, audience, placements and testing, which usually means better results for the same spend.

How much should I spend on social media ads?

Enough to learn what works in your market, and no more than you can afford to test with. I'll suggest a starting budget after the audit, based on your goals and what a customer is worth to you.

Do you manage Facebook and Instagram ads?

Yes. Facebook ads management is a big part of the work. Facebook and Instagram ads both run through Meta's Ads Manager, so campaigns can target either or both, with creative adapted for each placement.

Do you run LinkedIn ads?

Yes, for B2B businesses where LinkedIn's job title and company targeting is worth the higher cost per click.

What about TikTok?

If your customers are there and you can create short videos regularly, it can work well. I'll tell you honestly whether it's worth the effort for your business.

Do you create the content?

Yes. I plan the calendar and write posts and captions, and I can create graphics and short videos or work with your photographer, designer or team.

Do you reply to comments and messages?

If you'd like me to. I can handle community management in your brand's voice, or set up a simple process so your team can reply quickly.

Can you take over my existing ad account?

Yes. I start with an audit, keep what works, fix the tracking and restructure what doesn't, so you don't lose the history and data the account already has.

How do you track results from social media?

With the Meta Pixel and Conversions API, the LinkedIn Insight Tag, tagged links and GA4, so enquiries and sales can be traced back to the posts and ads that produced them.

Do you work with influencers?

Where it suits the plan, yes. In the UK, the ASA expects paid or gifted influencer posts to be clearly labelled as ads, ideally with "Ad" at the start, so I make sure every partnership follows that.

Are there rules for certain types of ads?

Yes. Ads about housing, jobs, credit and social or political issues face extra rules on Meta, including limits on targeting. I check what applies to your business before campaigns are built.

How long before social media marketing shows results?

Paid campaigns can bring visitors from the first day, and it usually takes a few weeks of data to find what works. Organic growth builds more slowly, over months.

Can social media help my SEO?

Indirectly. Social posts can get your content in front of people who later search for you, link to you or mention you. It works best alongside SEO rather than instead of it.

How much do social media marketing services cost?

It depends on the platforms, how much content you need, whether you're running ads and whether I handle comments and messages. After a short call I'll give you a clear monthly quote.

Let's talk about your social media marketing.

Tell me where things stand and what you'd like to change. I'll reply personally with honest next steps.